Subject: Re: You Got a Gift Refund- 600866929
From: Mary Anne Agapito <[email-masked]>
To: Pradeep M <[email-masked]>
Cc: Fabian Joseph Melder <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Sun, 7 Jun 2020 18:36:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Pradeep,

Please advise if we can issue a GC.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 3, 2020 at 3:09 PM Sagar Khawani <[email-masked]> wrote:

> Fabian
>
> Is it redeem in your system and you will pay us?
>
> So I arrange for store credit to customer from our end
>
> Thx
>
> Sagar
>
>
>
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Wednesday, June 3, 2020 2:19 PM
> *To:* Sagar Khawani <[email-masked]>; Fabian Joseph Melder <
> [email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Re: You Got a Gift Refund- 600866929
>
>
>
> Hi Sagar and Fabian,
>
>
>
> Has this already been sorted out?
>
>
>
> Please advise. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Tue, Jun 2, 2020 at 3:46 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Sagar and Fabian,
>
>
>
> Need your assistance in this case.
>
>
>
> Kindly reactivate the voucher for 49.91 AED, the payment didn't go through.
>
>
>
> Here is the voucher number - 3680677914977
>
>
>
> Hope to hear from you soon. Thank you
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Tue, May 26, 2020 at 9:57 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Fabian,
>
>
>
> We have a customer who used the GC in her order ( # 600866929 ) with us.
>
>
>
> Kindly reactivate the amount of AED 49.91 as the order has already been
> cancelled due to no payment received.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>