Subject: RE: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
From: Umang Mehrotra <[email-masked]>
To: Cherry Ann Binondo <[email-masked]>
Cc: [email-masked], [email-masked], Akash Himthani <[email-masked]>, Vipin Varunny <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, Mohamed Magdy <[email-masked]>, Denmark A <[email-masked]>
Date: Sun, 7 Jun 2020 14:15:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi Cherry,

Could you please share the ETA for the same?

Regards,

Umang Mehrotra

*From:* Denmark A [mailto:[email-masked]]
*Sent:* Saturday, June 6, 2020 3:03 PM
*To:* Cherry Ann Binondo <[email-masked]>
*Cc:* [email-masked]; [email-masked]; Akash Himthani <
[email-masked]>; Vipin Varunny <[email-masked]>;
customer care <[email-masked]>; Returns.fc <[email-masked]>;
Kenneth Nwaso <[email-masked]>; Umang Mehrotra <
[email-masked]>; Sreekanth Chiyyarath <[email-masked]>
*Subject:* Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
:Black+Decker - Juice Extractor Large Feeding Chute - White // Defective

Hi Cherry,

Thank you for the information.

Regards,

On Sat, Jun 6, 2020 at 1:12 PM Cherry Ann Binondo <
[email-masked]> wrote:

Hi Denmark,

Unit was checked and returned directly from service center not from us.

As advised by service center, when they check By model Number it Showing
delivered for further checking they need the job card number or reference
number.

Regards,

Cherry

*From:* Denmark A <[email-masked]>
*Sent:* Saturday, June 6, 2020 12:25 PM
*To:* Cherry Ann Binondo <[email-masked]>
*Cc:* [email-masked]; [email-masked]; Akash Himthani <
[email-masked]>; Vipin Varunny <[email-masked]>;
customer care <[email-masked]>; Returns.fc <[email-masked]>;
Kenneth Nwaso <[email-masked]>; Umang Mehrotra <
[email-masked]>; Sreekanth Chiyyarath <[email-masked]>
*Subject:* Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
:Black+Decker - Juice Extractor Large Feeding Chute - White // Defective

Hi Cherry,

Please confirm which driver your team handed over the item?

Regards,

Den mark

On Wed, Jun 3, 2020 at 10:29 AM Cherry Ann Binondo <
[email-masked]> wrote:

Dear Denmark,

Please be advise on below mail from service team, unit has been
delivered/returned.

Thanks,

Cherry

*From:* [email-masked] <[email-masked]>
*Sent:* Wednesday, June 3, 2020 10:11 AM
*To:* Cherry Ann Binondo <[email-masked]>; 'Denmark A' <
[email-masked]>; [email-masked]
*Cc:* Akash Himthani <[email-masked]>; Vipin Varunny <
[email-masked]>; 'customer care' <[email-masked]>;
'Returns.fc' <[email-masked]>; 'Kenneth Nwaso' <
[email-masked]>; 'Umang Mehrotra' <[email-masked]>;
Sreekanth Chiyyarath <[email-masked]>
*Subject:* RE: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
:Black+Decker - Juice Extractor Large Feeding Chute - White // Defective

Hi ,

By model Number it Showing delivered please mention

Our job card number or reference number

*From:* Cherry Ann Binondo <[email-masked]>
*Sent:* 02 June 2020 17:14
*To:* Denmark A <[email-masked]>; [email-masked];
[email-masked]
*Cc:* Akash Himthani <[email-masked]>; Vipin Varunny <
[email-masked]>; customer care <[email-masked]>;
Returns.fc <[email-masked]>; Kenneth Nwaso <
[email-masked]>; Umang Mehrotra <[email-masked]>;
Sreekanth Chiyyarath <[email-masked]>
*Subject:* RE: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
:Black+Decker - Juice Extractor Large Feeding Chute - White // Defective

Dear Junaid / Ibrahim,

Please check and advise if item JE250 is received in service center.

Thanks,

Cherry

*From:* Denmark A <[email-masked]>
*Sent:* Tuesday, June 2, 2020 5:12 PM
*To:* Cherry Ann Binondo <[email-masked]>
*Cc:* Akash Himthani <[email-masked]>; Nikhil Kumar <
[email-masked]>; Rais Ahmad <[email-masked]>; Pramod
Kumar Kottuvala <[email-masked]>; Vipin Varunny <
[email-masked]>; Amanpreet Singh <[email-masked]>;
customer care <[email-masked]>; Returns.fc <[email-masked]>;
Kenneth Nwaso <[email-masked]>; Umang Mehrotra <
[email-masked]>
*Subject:* Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
:Black+Decker - Juice Extractor Large Feeding Chute - White // Defective

Hi Cherry,

Please confirm if the item is received from your end.

Regards,

On Thu, May 7, 2020 at 2:37 PM Cherry Ann Binondo <
[email-masked]> wrote:

Dear Denmar/Team,

Please send to service center directly along with invoice copy.

IBRAHIM A.R DATEY

Ideal Star Workshop Equipment Trading L.L.C

T  +971 4 3474160 | F  +971 4 3474157 | M +971 050-4555189

P. O. Box 37116, Al Quoz Ind.No3, Dubai, U.A.E

Website: www.idealstaruae.com .Location: https://goo.gl/maps/iTn1tU9zooG2

Thanks,

Cherry

*From:* Denmark A <[email-masked]>
*Sent:* Thursday, May 7, 2020 11:20 AM
*To:* Akash Himthani <[email-masked]>; Cherry Ann
Binondo <[email-masked]>; Nikhil Kumar <
[email-masked]>; Rais Ahmad <[email-masked]>; Pramod
Kumar Kottuvala <[email-masked]>; Vipin Varunny <
[email-masked]>; Amanpreet Singh <[email-masked]>
*Cc:* customer care <[email-masked]>; Returns.fc <
[email-masked]>; Kenneth Nwaso <[email-masked]>;
Umang Mehrotra <[email-masked]>
*Subject:* Order #600811816 // Sku :BLUOBND-JE250-B5 // Name :Black+Decker
- Juice Extractor Large Feeding Chute - White // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back
to you for your further evaluation.

Comments :It worked one time , I cleaned it then i put it in the box , when
I tried to use it again it didn’t work.. i don't was know what is wrong
with it

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark