Subject: RE: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby Walker with 32 Wooden Block // Missing Part
From: Umang Mehrotra <[email-masked]>
To: Joy Dela Cruz <[email-masked]>
Cc: Nisha <[email-masked]>, 1-Blue Trading Sales <[email-masked]>, Ebrahim <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>
Date: Sun, 7 Jun 2020 13:48:30 +0400
List-Id: <ccteam.mumzworld.com>

Hi Joy,

Is there any update?

Regards,

Umang Mehrotra

*From:* Denmark A [mailto:[email-masked]]
*Sent:* Saturday, June 6, 2020 10:23 AM
*To:* Joy Dela Cruz <[email-masked]>
*Cc:* Nisha <[email-masked]>; 1-Blue Trading Sales <
[email-masked]>; Ebrahim <[email-masked]>;
customer care <[email-masked]>; Returns.fc <[email-masked]>;
Kenneth Nwaso <[email-masked]>; Alina D'Souza <
[email-masked]>; Umang Mehrotra <[email-masked]>
*Subject:* Re: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along
Baby Walker with 32 Wooden Block // Missing Part

Hi Joy,

Item is available to collect anytime thank you.

Regards,

Den mark

On Wed, Jun 3, 2020 at 3:15 PM Joy Dela Cruz <[email-masked]>
wrote:

Hi Denmark,

Please advise when can we collect damaged item from your warehouse.

Thanks & Regards,

<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http://www.bluetradinggroup.com>

*Joy * / Admin Assistant
[email-masked] <[email-masked]>* /

*BTG Middle East DMCC*
Office: +971 4 8875665 / Fax: +971 4 8875665

Jumeirah Lake Towers – Cluster F – HDS Tower – Office 505

P.O.Box 18428, Dubai - UAE
www.bluetradinggroup.com
<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http%3a%2f%2fwww.bluetradinggroup.com>

*From:* Denmark A [mailto:[email-masked]]
*Sent:* Wednesday, June 03, 2020 3:11 PM
*To:* Nisha <[email-masked]>
*Cc:* 1-Blue Trading Sales <[email-masked]>; Ebrahim <
[email-masked]>; customer care <[email-masked]>;
Returns.fc <[email-masked]>; Kenneth Nwaso <
[email-masked]>; Alina D'Souza <[email-masked]>; Umang
Mehrotra <[email-masked]>
*Subject:* Re: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along
Baby Walker with 32 Wooden Block // Missing Part

Hi Nisha,

Replacement accepted by the customer thank you.

Regards,

Den mark

On Sun, May 31, 2020 at 8:25 AM Nisha <[email-masked]> wrote:

Dear Denmark,

Good morning!

Can you please check with customer if we can replace the item and kindly
confirm back.

Thank you.

<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http://www.bluetradinggroup.com>

*Nisha Shivakumar* / Accountant
[email-masked]

*BTG Middle East DMCC*
Office: +971 4 8875665 / Fax: +971 4 8875665

Jumeirah Lake Towers – Cluster F – HDS Tower – Office 505

P.O.Box 18428, Dubai - UAE
www.bluetradinggroup.com
<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http%3a%2f%2fwww.bluetradinggroup.com>

*From:* Denmark A [mailto:[email-masked]]
*Sent:* Saturday, May 30, 2020 5:35 PM
*To:* 1-Blue Trading Sales <[email-masked]>; Ebrahim <
[email-masked]>
*Cc:* customer care <[email-masked]>; Returns.fc <
[email-masked]>; Kenneth Nwaso <[email-masked]>;
Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>
*Subject:* Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby
Walker with 32 Wooden Block // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back
to you for your further evaluation.

Comments :The handle is missing

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark