Subject: RE: Order #600843749 // ST-STIM070001-18 // Star Wars - Imperial Promotion Trolley Bag 18" // Missing Part
From: Talal Reslan - Simba Toys Middle East <[email-masked]>
To: Samran Iftikhar <[email-masked]>
Cc: customer care <[email-masked]>, Denmark A <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 7 Jun 2020 07:50:55 +0000
List-Id: <ccteam.mumzworld.com>

Dear team,

Any update?

Best regards,

Talal Reslan
Sales Coordinator
[signature_1499667493]

Simba Toys Middle East FZE
P.O. Box 61106
Dubai  ·  UAE

T    +971.4.880 99 80 (Ext. 222)
M   +971.50.551 40 76
F    +971.4.880 99 81
E    [email-masked]<mailto:[email-masked]>

[signature_1130708893]<https://middleeast.simba-dickie-group.com/en/the-group/>  [signature_1279472639] <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>   [signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>   [signature_1477753325] <https://www.linkedin.com/company/453138/admin/>   [signature_1863323865] <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>

Think before you print<http://thinkbeforeprinting.org/>

________________________________
SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
________________________________
Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten über folgenden LINK mit: Informationspflichten Kunden Lieferanten<https://dataprivacyb2b.simba-dickie-group.com/>
In accordance with article 13 of the GDPR, we inform you about the information requirements via the following LINK: Information requirements customer suppliers<https://dataprivacyb2b.simba-dickie-group.com/>
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From: Talal Reslan - Simba Toys Middle East
Sent: 04 June 2020 14:01
To: Samran Iftikhar <[email-masked]>
Cc: customer care <[email-masked]>; Denmark A <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>
Subject: RE: Order #600843749 // ST-STIM070001-18 // Star Wars - Imperial Promotion Trolley Bag 18" // Missing Part

Hi dear,

Can you please check with the customer if they accept the canteen wit different design?

Best regards,

Talal Reslan
Sales Coordinator
[signature_1499667493]

Simba Toys Middle East FZE
P.O. Box 61106
Dubai  ·  UAE

T    +971.4.880 99 80 (Ext. 222)
M   +971.50.551 40 76
F    +971.4.880 99 81
E    [email-masked]<mailto:[email-masked]>

[signature_1130708893]<https://middleeast.simba-dickie-group.com/en/the-group/>  [signature_1279472639] <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>   [signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>   [signature_1477753325] <https://www.linkedin.com/company/453138/admin/>   [signature_1863323865] <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>

Think before you print<http://thinkbeforeprinting.org/>

________________________________
SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
________________________________
Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten über folgenden LINK mit: Informationspflichten Kunden Lieferanten<https://dataprivacyb2b.simba-dickie-group.com/>
In accordance with article 13 of the GDPR, we inform you about the information requirements via the following LINK: Information requirements customer suppliers<https://dataprivacyb2b.simba-dickie-group.com/>
Vertraulichkeitshinweis: Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat sind
oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren sowie
die unbefugte Weitergabe dieser Mail ist nicht gestattet.
Confidential Note: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this
e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorised copying, disclosure or distribution of the material
in this e-mail is strictly forbidden.

From: Samran Iftikhar <[email-masked]<mailto:[email-masked]>>
Sent: 03 June 2020 17:20
To: Talal Reslan - Simba Toys Middle East <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600843749 // ST-STIM070001-18 // Star Wars - Imperial Promotion Trolley Bag 18" // Missing Part

Dear Talal,

Please respond.

Your usual cooperation is appreciated.

Regards
Samran Iftakhar

On Tue, May 26, 2020 at 1:18 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Hi Talal,

Please see the photo attached for the request barcode.

Regards,
Den mark

On Tue, May 26, 2020 at 12:33 PM Talal Reslan - Simba Toys Middle East <[email-masked]<mailto:[email-masked]>> wrote:
Hi dear,

Can you kindly share with us the barcode for the same.

Best regards,

Talal Reslan
Sales Coordinator
[signature_1499667493]

Simba Toys Middle East FZE
P.O. Box 61106
Dubai  ·  UAE

T    +971.4.880 99 80 (Ext. 222)
M   +971.50.551 40 76
F    +971.4.880 99 81
E    [email-masked]<mailto:[email-masked]>

[signature_1130708893]<https://middleeast.simba-dickie-group.com/en/the-group/>  [signature_1279472639] <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>   [signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>   [signature_1477753325] <https://www.linkedin.com/company/453138/admin/>   [signature_1863323865] <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>

Think before you print<http://thinkbeforeprinting.org/>

________________________________
SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
________________________________
Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten über folgenden LINK mit: Informationspflichten Kunden Lieferanten<https://dataprivacyb2b.simba-dickie-group.com/>
In accordance with article 13 of the GDPR, we inform you about the information requirements via the following LINK: Information requirements customer suppliers<https://dataprivacyb2b.simba-dickie-group.com/>
Vertraulichkeitshinweis: Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat sind
oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren sowie
die unbefugte Weitergabe dieser Mail ist nicht gestattet.
Confidential Note: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this
e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorised copying, disclosure or distribution of the material
in this e-mail is strictly forbidden.

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: 25 May 2020 16:31
To: Talal Reslan - Simba Toys Middle East <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Order #600843749 // ST-STIM070001-18 // Star Wars - Imperial Promotion Trolley Bag 18" // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.
Also please give me your complete address and contact person to whom we will hand over the item.

Comments :There are missing parts, there is no bottle and lunch box, the plastic one and the bag is so dusty from inside. There should be 5 pieces inside but only 3 pieces found. This is really not acceptable to do to a customer. Everything has to be checked

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark
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