Subject: Re: Smoke incident
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Tue, 14 Apr 2020 15:30:41 -0700 (MST)

flagged 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 14 April, 2020 20:08:14 
Subject: Smoke incident 

Hi Rosette, 

Please find the below information- 

1. Name: Darlene Dunn 

2. Email address: [email-masked] 

3. Home address: 203-331-2123 
319 Thomaston Road #97. Watertown Connecticut 06795 

4. Best contact phone number: 203-331-2123 

5. Product make and model: Swagtron Swagger SG-2 Black 

6. Brief Description of what happened: While my grandson was riding the scooter the display screen was getting extremely hot and was turning black in the corner. The plastic under it was melting from the extreme heat. The scooter stopped running and the screen was black and still hot hours later. We were afraid to store in the garage because it was still hot. It was smoking while in use. We normally charge it for 3 or 4 hours or when display shows fully charged while the power is off. 

Case no: CASE1466341 

Regards, 

Nazmul.