Subject: Re: smoke issue
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Thu, 9 Apr 2020 12:25:22 -0700 (MST)

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 9 April, 2020 22:49:29 
Subject: smoke issue 

CASE1465347 

1. Name: Prathibha Prabakaran 

2. Email address: [email-masked] 

3. Home address: 467 S Lexington dr Folsom CA 95630 

4. Best contact phone number: 9162932907 

5. Product make and model: Swagtron T380 

6. Brief Description of what happened: Last week the swagatron started smoking while my daughter was riding. My daughter got off and we waited till all the smoke was released. Next day tried to charge it. Nothing happened. We have enjoyed the hoverboard but are worried to invest in future products. 

7. Proof of purchase : pic attach for pop and unit