Subject: smoke issue
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 9 Apr 2020 10:19:29 -0700 (MST)

CASE1465347 

1. Name: Prathibha Prabakaran 

2. Email address: [email-masked] 

3. Home address: 467 S Lexington dr Folsom CA 95630 

4. Best contact phone number: 9162932907 

5. Product make and model: Swagtron T380 

6. Brief Description of what happened: Last week the swagatron started smoking while my daughter was riding. My daughter got off and we waited till all the smoke was released. Next day tried to charge it. Nothing happened. We have enjoyed the hoverboard but are worried to invest in future products. 

7. Proof of purchase : pic attach for pop and unit