Subject: CASE1462633
From: Pankaj Thapliyal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 6 Apr 2020 08:48:17 -0700 (MST)

CASE1462633 

Customer is facing smoke/fire issue. 

1.Name: Mary Mellon 
2.Email: [email-masked] 
3.Home address: 238 Entrekin Road Carriere, Ms 39426 
4.Best contact 769-926-9771 
5.Product make and model: swagtron T882 Hero 
6.What happened: I plugged it in to charge it and started to smell something burning so i unplugged it. My son tried to ride it and one side didnt work. So i tried to bring it back to walmart where i bought it they said to call the company due to they only have a 15 day return on them. It smells like a wire is burnt the guy at the store said. 

Proof of purchase is in case.