Subject: Re: Screenshot of queues
From: Rosette Modiri <[email-masked]>
To: saurabh <[email-masked]>
Date: Fri, 27 Mar 2020 08:44:42 -0700 (MST)

Respected Sir, 

I am doing live audits daily around 30 chats to avoid bad rating and also auditing all our bad rating chats in which I'm keeping the records in the sheets. 

For this week, we got 6 bad ratings so far and 5 out of 6 are customers' mistakes. 

Daily, the team is closing around 40-50 chats. 

Thank you. 

Best Regards, 
Rosette 

From: "saurabh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 27 March, 2020 11:59:57 
Subject: Re: Screenshot of queues 

Hi Rose, 

can you tell me how many chats are you auditing daily? 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: Rosette Modiri <[email-masked]> 
Sent: 27 March 2020 4:24 AM 
To: Saurabh Dadu <[email-masked]> 
Subject: Screenshot of queues 
Respected Sir, 

PFA of everyone's personal queue at the end of today 's shift, 03/26/2020 . 

Thank you. 

Kind Regards, 
Rosette