Subject: status
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 26 Mar 2020 09:47:33 -0700 (MST)

CASE1429201 
customer is asking for status ... 

RA is for UPS claim.. it says not approved.. no new SO RA161798 

please advise how to proceed