Subject: smoke issue
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 20 Mar 2020 14:12:55 -0700 (MST)

CASE1454790 

1. Name: Mark Said 

2. Email address: [email-masked] 

3. Home address: 2017 Woodwind Dr, Leland, NC 28451 

4. Best contact phone number: 9196091226 

5. Product make and model: SWAGTRON SWAGGER 2 FOLDING ELECTRIC SCOOTER, BLACK 

6. Brief Description of what happened: The burning smell started when it was removed from charging and my son rode it down the driveway to the street, about 200 ft. He yelled that something wasn't right, which I saw a bit of smoke and smelled the burning as I approached the unit. 

7. Proof of purchase : purchase from our website.... SO1243437 C2117435 Mark said BILLED