Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Fri, 20 Mar 2020 07:51:53 -0700 (MST)

flagged 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 19 March, 2020 22:20:51 
Subject: Re: Need to be flagged 

Hello and when the hoverboard was through charging and my niece got on to ride it ,it started smoking so please can you replace it this will be the second time I am having to send it back so please help this is very frustrating 

Regards, 

Nazmul. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Tuesday, March 17, 2020 8:07:36 PM 
Subject: Re: Need to be flagged 

Can you please get more information on how the smoke started as this is a new unit just sent. 

Thank you. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 17 March, 2020 19:10:22 
Subject: Need to be flagged 

Hi Rosette, 

The customer had sent his unit for repair for the Smoking issue. As per the tech, the unit has been exchanged. Now the customer is saying it is still smoking and wants a refund. 

Case: CASE1425722 

RA: RA160150 

Regards, 

Nazmul.