Subject: Re: CASE1449623
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 17 Mar 2020 07:24:42 -0700 (MST)

They have an LCD one, he has provided the picture. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Monday, 16 March, 2020 22:29:30 
Subject: Re: CASE1449623 

Can you please check which type of the remote they have ? Do they have a LCD or matte black? 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Monday, 16 March, 2020 21:08:35 
Subject: Re: CASE1449623 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 15 March, 2020 01:12:02 
Subject: CASE1449623 

CASE1449623 - Customer says remote works fine when it is connected to the charger and can power unit as well, but as soon as he removes it from the charger, it does not power it. shows full battery