Subject: Need to be flagged
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 17 Mar 2020 06:40:22 -0700 (MST)

Hi Rosette, 

The customer had sent his unit for repair for the Smoking issue. As per the tech, the unit has been exchanged. Now the customer is saying it is still smoking and wants a refund. 

Case: CASE1425722 

RA: RA160150 

Regards, 

Nazmul.