Subject: return without repair..
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 16 Mar 2020 12:48:32 -0700 (MST)

CASE1441526 
customer is refusing repair.... wants the unit back... 

RA was created because customer complained the same day the unit was delivered to him from our repair center. 

it came back more damage ... 

there is a note in RA that says this needs to be made a paid repair stating it is customers damage to the deck.... 

We send prepaid shipping label to customer for repair as it has issues within 30 days...