Subject: CASE1449623
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 14 Mar 2020 12:42:02 -0700 (MST)

CASE1449623 - Customer says remote works fine when it is connected to the charger and can power unit as well, but as soon as he removes it from the charger, it does not power it. shows full battery