Subject: battery issue.
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 13 Mar 2020 11:14:38 -0700 (MST)

CASE1433092 

customer is complaining as mention below.... 
Seriously you are unable to send an exact replacement for the battery? 
The battery is the correct type, but it is only a 4.4Ah. 

customer have this battery GW52 6.0Ah 222Wh 37VDC. 

if we create SO that starts with GW52--- the rest did not match with his battery 
and if we create SO that starts with WP - the rest match but not the name WP 

this is the battery we have 
SWAGTRON SG-5 SWAGGER BATTERY GW52, CONTAINS UL1642 CERTIFIED CELLS, 36 VOLTS, 4.4AH, 158.4 WH 

SWAGTRON SG-5 SWAGGER BATTERY WP-MI-04, CONTAINS UL1642 CERTIFIED CELLS, 37 VOLTS, 6.0Ah, 222 Wh