Subject: CASE1451285
From: Pulkit Kadian <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 13 Mar 2020 10:07:56 -0700 (MST)

CASE1451285- i purchased a scooter from Brandsmart usa on 3/4/2020. it is a Swagger SG-2 plus, item# 90228-2. the scooter is fully charged, but it is not running. what can i do? Brandsmart will not take it back because they say it has `excessive wear and tear'. please advise. thanks.