Subject: CASE1449901
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 12 Mar 2020 09:29:31 -0700 (MST)

CASE1449901 - Customer's unit is oow, but he says i have sent the unit 4 times for repair and this new repair should be covered under warranty. his rear tire is getting bald, so probably he needs a new wheel. I told him to send the unit to us but it will be a paid repair, so he said you should provide me a free repair in good faith as I had the unit less time than its warranty.