Subject: TEMPLATE
From: Saifullah Kar <[email-masked]>
To: [email-masked]
Cc: Rosette Modiri <[email-masked]>
Date: Thu, 12 Mar 2020 07:44:09 -0700 (MST)

Hi Sir, 

We are getting a lot of similar queries from customers inquiring about where they can find the serial number to be entered in the return/repair form, If possible could you please update the below template in zendesk. 

"The serial number is printed on the sticker pasted on the unit. It starts with SN, followed by a combination of letters and numbers. However, if you are unable to find it or it has been rubbed off, please enter any random number like 11111. It will also work" 

Thanks 

Saifullah Kar