Subject: Smoke incident
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 11 Mar 2020 15:24:48 -0700 (MST)

Hi Rosette, 

Below are the customer details for smoke incident. I have attached the receipt customer send. 

Case: CASE1450358 

) Nane: Nina Watkins2) Email: [email-masked] 

3) Address: 349 James Lane 
Bedford, TX 76022 

4.)Phone number: (817) 800-1697 

5.)MOdel: Swagtron Swagboard HERO Hoverboard. 

6.) Incident: My grandson was using his hoverboard and smoke started to come out of it. Now it will not turn on. 

Regards, 

Nazmul.