Subject: Re: CASE1449475
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Wed, 11 Mar 2020 10:30:30 -0700 (MST)

Please call the unit for the repair 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 11 March, 2020 02:29:34 
Subject: CASE1449475 

CASE1449475 - Customer says unit does not get charged and it sparks every time he tries to plug into the charging port. You wanted to check whether a new charger can solve the issue or the unit needs to be called in.