Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Tue, 10 Mar 2020 12:06:36 -0700 (MST)

Tech is working on it now 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Tuesday, 10 March, 2020 04:23:38 
Subject: Re: Need to be flagged 

flagged 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 10 March, 2020 03:18:47 
Subject: Re: Need to be flagged 

Hi Rosette, 

Customer is very disappointed and the status of the RA is still showing nothing. 

Regards, 

Nazmul. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Thursday, February 27, 2020 11:36:38 PM 
Subject: Re: Need to be flagged 

Please apologize to the customer about this delay and let them know that sometimes our repair process can take 3-6 weeks depending on the volume of work our warehouse is facing. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 27 February, 2020 23:22:15 
Subject: Need to be flagged 

Hi Rosette, 

The customr has sent his unit for repair and it has been received at our warehouse on 1/23/2020. And there is no updates in tech notes yet. Customer is following up continously. 

Please look intom the cas and let me know- 

Case: CASE1434221 

Regards, 

Nazmul.