Subject: Re: wants RSL
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 9 Mar 2020 12:19:19 -0700 (MST)

Please provide an update. It is an old case and the customer is back to ask for an update. 

From: "Mohd Samar. Iqbal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 27, 2020 10:25:02 PM 
Subject: wants RSL 

CASE1424315 - Customer is upset as already sent the unit for repairs multiple times and it has issues again and doesn't want to pay for shipping. Please advise!