Subject: Re: refused exchange
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Thu, 5 Mar 2020 15:59:06 -0700 (MST)

please let me know if customer responds. Thanks. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 6 March, 2020 03:19:16 
Subject: refused exchange 

CASE1446552 

refusing to accept the exchange offer to Twist remix hoverboard / please advise what to do.. customers hoverboard is currently out of stock.. 
customer has metro hoverboard*.. said her unit is more expensive than the one we are providing exchange