Subject: Re: CASE1447472
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Thu, 5 Mar 2020 14:21:09 -0700 (MST)

Woocommerce says it was cancelled due to payment time out. There must have been an issue with the customer's internet connection or a communication error with our server. Either way, all he can do is just try again. Usually these things fix themselves if you try again after 24 hours or so. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Friday, 6 March, 2020 02:19:01 
Subject: Re: CASE1447472 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 6 March, 2020 01:36:20 
Subject: CASE1447472 

CASE1447472 The customer says he placed an order a week ago, but it shows cancelled and he says he didn't cancel it. Order number is 448175