Subject: Re: CASE1447690
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 5 Mar 2020 13:22:49 -0700 (MST)

[email-masked] 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Thursday, 5 March, 2020 21:27:14 
Subject: Re: CASE1447690 

He mentioned that the unit was purchased by his wife, and I can't find a customer page with the email id provided, Please ask for the email address used to purchase or the order number. 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 5 March, 2020 20:52:41 
Subject: CASE1447690 

CASE1447690 - customer asked for a refund in December but has not been received yet. I cannot see a tick on received by warehouse nor can trace as it has been delivered to us. Could you please confirm it? if it has been delivered to us then please flag for refund.