Subject: Re: CASE1438404
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Thu, 5 Mar 2020 09:44:42 -0700 (MST)

flagged 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 5 March, 2020 04:54:01 
Subject: Fwd: CASE1438404 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Thursday, March 5, 2020 4:40:59 AM 
Subject: Re: CASE1438404 

customer is not ready to pay for the shell part.......what to do 

From: "Saifullah Kar" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Wednesday, February 19, 2020 3:16:59 AM 
Subject: Re: CASE1438404 

the unit is being replaced, but they are being expected to pay for the parts which would have been replaced./ag 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Sunday, 16 February, 2020 02:57:18 
Subject: CASE1438404 

Customer does not want to get shell part replaced. 

RA159498 
CASE1438404 

SO1424981