Subject: Re: UPS claim
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Thu, 5 Mar 2020 09:31:36 -0700 (MST)

as per client, that's a tiny mark? Not worth making a UPS claim for. Find out more about this sound that the customer is hearing. Where does it come from? How often does it happen? Does it only occur when riding at certain speeds? What does it sound like? 

Please investigate more about the sound and let me know. Thank you. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 5 March, 2020 21:09:01 
Subject: UPS claim 

Hi Rosette, 

The customer has received a damaged unit. 

Phone number: +1 425 365 8520 

SO: SO1427352 

Case: CASE1447094 

Please check the images and let me know. 

Thank you. 

Regards, 

Nazmul.