Subject: CASE1441899
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 5 Mar 2020 07:43:16 -0700 (MST)

CASE1441899 - Customer purchased K2 on 18th Feb and contacted us on 21st Feb, regarding that the unit is used. I provided this case to you, u told me to ask more photos of the box and unit. he has provided please check and guide what we can do in this case.