Subject: Need to confirm
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 3 Mar 2020 15:31:45 -0700 (MST)

Hi Rosette, 

The customer has sent a photo of the hoverboard and there are two batteries. I have attached the photo. The customer is asking why my unit is having 2 batteries your tech says there should be one. Please see the photo and let me know. 

Case: CASE1446358 
Regards, 

Nazmul.