Subject: Re: Need to confirm
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 28 Feb 2020 13:44:11 -0700 (MST)

What about the broken part. 

Thank you. 

Regards, 

Nazmul. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Saturday, 29 February, 2020 02:04:55 
Subject: Re: Need to confirm 

please email them the pdf for the user manual and order them a charger as well. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Saturday, 29 February, 2020 02:02:58 
Subject: Re: Need to confirm 

PFB the update from the client "I recommend having them send it in for a repair by filling out the RMA form. Make sure they receive a pre-paid UPS label as long as the receipt is provided." 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Saturday, 29 February, 2020 01:53:29 
Subject: Re: Need to confirm 

flagged 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 28 February, 2020 20:52:44 
Subject: Need to confirm 

Hi Rosette 

Please see the attached photos and let me know if the customer would have to send his unit for repair or we can send the screws and the missing charge. 

Case: CASE1442375 

Regards, 

Nazmul.