Subject: Re: CASE1440418
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Fri, 28 Feb 2020 09:47:25 -0700 (MST)

Sorry, I flagged it and see below the response from the client : 

" Unfortunately, it's unlikely that UPS will accept this claim. We can just make an RA for an exchange. " 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 28 February, 2020 20:45:41 
Subject: Re: CASE1440418 

have you flagged it? 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, February 21, 2020 4:31:03 AM 
Subject: CASE1440418 

CASE1440418 

Customer got the scratched unit 

[ https://277620.app.netsuite.com/app/accounting/transactions/transaction.nl?id=82915239 | SO1424578 ] 

Images are in the case.