Subject: Re: CASE1444552
From: Rosette Modiri <[email-masked]>
To: Pulkit Kadian <[email-masked]>
Date: Fri, 28 Feb 2020 09:42:11 -0700 (MST)

Please call this unit for repair again 

From: "Pulkit Kadian" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 28 February, 2020 04:58:35 
Subject: CASE1444552 

Hi Rosette 

CASE1444552- Kindly assist me the proceedings in this case as customer is unable to power on of the Swagsurf when the battery is plugged in, and also the battery not showing successful charging when plugged into the charger. 

Please assist if there is any troubleshooting for this or we have to go with RA.