Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Thu, 27 Feb 2020 15:30:35 -0700 (MST)

Unfortunately, we do not refund here, the unit was purchased on weekends and we do not ship on weekend. This happened to many customers during our sale period for those purchased on weekend. 

Please just apologize to this customer, but we can't refund. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 28 February, 2020 03:23:58 
Subject: Need to be flagged 

Hi Rosette, 

Customer has paid $100 for next day delivery but received after three days. They have contacted the shipping company and the company referred them to us for a refund. 

SO: SO1410307 

Please let me know. Customer is on chat. 

Regards, 

Nazmul.