Subject: Re: Swagcycle Application issue
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Fri, 21 Feb 2020 15:42:10 -0700 (MST)

Accordingly to client the app is working on their side and advised the below troubleshooting: 

Tell them to close the app turning off the bike then opening the app back up and powering the bike back on. 

Additionally, find out if there are any error messages on the app. Pictures of the error messages are prefered. 

Regards, 
Rosette 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 21 February, 2020 21:14:05 
Subject: Swagcycle Application issue 

Customer is facing issues with the Swagcycle 1 app. He is not able to use any function rather than distance covered meter. App is getting connected with the bike.