Subject: CASE1441257
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 21 Feb 2020 14:34:09 -0700 (MST)

CASE1441257 - Customer is not able to use any function with the app and it keeps showing 62% battery. He says "it connects, I’m not able to use any functions. Speed is not indicating nor is miles or any other functions. Power is always reading 62%. The only function that seems to work is path. That seems ok." 

But he has iOS, not android. It was not working on android. Has it stopped working on iOS as well?