Subject: Re: CASE1428090
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Fri, 21 Feb 2020 08:55:21 -0700 (MST)

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 21 February, 2020 20:12:10 
Subject: CASE1428090 

CASE1428090 He received his bike after 2nd repair and it is still not fixed. He says I want to get it replaced but also it was damaged in transit please check the pictures. 

Customer says: The bike will not fully charge the charger light turns green and the bike is not fully charged.will not take a full charge even if we use a charger from another bike .This bike has a significantly shorter run time then all of our other bikes.