Subject: Re: CASE1431504 RSL
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Thu, 20 Feb 2020 15:35:13 -0700 (MST)

Unfortunately, we don't really have a way to cancel an RSL once it has been generated. Please send to customer the one they paid for and tell them to use that. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Wednesday, 19 February, 2020 04:07:50 
Subject: Re: CASE1431504 RSL 

i sent the RSL to customer 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 13 February, 2020 03:26:51 
Subject: CASE1431504 RSL 

CASE1431504 Customer hasn't receive the shipping label, I can't find SO as well on the lead page just RA is there. Please guide! He recieved the following message after buying it : 

The following note has been added to your order: 

Your Return Postage Label is ready and will be emailed to you within 1 day. The tracking number for your reference is 1ZX865V09092467792 

As a reminder, here are your order details: 

[Order #455861] (02/09/2020) 

Product Quantity Price 
SwagTron Select Shipping 1 $20.00 
Subtotal: $20.00 
Shipping: Free ground shipping - Estimated 3-5 Business Days 
Payment method: Credit Card 
Total: $20.00