Subject: Re: Need to confirm
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Thu, 20 Feb 2020 08:46:55 -0700 (MST)

Firstly we can provide the troubleshooting on this " The customer's brake issue can probably be fixed just by loosening it a little bit. Squeaky brakes are usually caused by the brake pads clamping down on the brake rotor too tightly. If the folding mechanism on the stem is loose, the customer can try tightening the nuts and bolts on the front of the scooter" 

Secondly, we wouldn't consider this POP. 

Thank you. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Thursday, 20 February, 2020 20:54:50 
Subject: Re: Need to confirm 

flagged 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 20 February, 2020 20:30:51 
Subject: Need to confirm 

Hi Rosette, 

Please check the attachment and let me know if we can consider it as proof of purchase or not. 

Case: CASE1440950 

Regards, 

Nazmul.