Subject: Re: RA159392
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Wed, 19 Feb 2020 14:47:17 -0700 (MST)

The repair process can take 3-6 weeks , please advise the customer to be patient, the unit is still under repair. 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 20 February, 2020 03:01:53 
Subject: RA159392 

[email-masked] 

RA159392 

We got the unit in warehouse on 1/30/2020 

RA is made by Debbie for smoke/fire claim but no update yet. No SO made.