From: Pankaj Thapliyal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 19 Feb 2020 13:49:54 -0700 (MST)

We have received your Return Authorization (RA161243) at our Return Center! It is currently in queue to be further processed by our technicians.Currently, our processing time for your unit is approximately 5-20 business days depending on the type of return (repair, refund, exchange). 

We greatly appreciate your patience in this matter! 
If you have any further questions, comments or concerns, please feel free to reach out to us at: [email-masked], and we'd be happy to help! 

Thank you! Have a great day!