Subject: Re: CASE1428555
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Wed, 19 Feb 2020 12:20:54 -0700 (MST)

when is their warranty got expired ? 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 15 February, 2020 01:22:06 
Subject: Re: CASE1428555 

any update? 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Sunday, February 2, 2020 10:42:44 PM 
Subject: Re: CASE1428555 

we only consider the original date of purchase for the warranty period. I will forward this for the free repair and let you know. 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 2 February, 2020 05:03:51 
Subject: CASE1428555 

CASE1428555 - He is out of warranty, but got a replacement in Jan,. He wants us to consider Jan as expiry month still he messaged us on 22nd Jan and he got a replacement on 14th Jan,2019. I told him we consider date of purchase for warranty.