Subject: Re: smoke and fire issue
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 17 Feb 2020 13:17:18 -0700 (MST)

please give me the case number here 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 16 February, 2020 04:43:44 
Subject: smoke and fire issue 

1. Name: Wendy Taylor 

2. Email address: [email-masked] 

3. Home address: 

4703 63rd Street 
Lubbock, TX 79414 

4. Best contact phone number: 806-778-8496 

5. Product make and model: Swagway X1 handsfree smartboard 

6. Brief Description of what happened: my grandson yelled to me that his hoverboard was “popping”. It was in fact extremely hot and smoking. 

7. Proof of purchase ... picture of unit and pop attach