Subject: Re: CASE1438928
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Mon, 17 Feb 2020 11:06:42 -0700 (MST)

we cannot cancel it is already shipped. The customer would need to refuse the package in order to have it sent back to us to process a refund. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Monday, 17 February, 2020 23:32:41 
Subject: Re: CASE1438928 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 17 February, 2020 00:19:50 
Subject: CASE1438928 

CASE1438928 - He wants to cancel the order of the charger, as his unit is being replaced.