Subject: Re: CASE1438504
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Mon, 17 Feb 2020 08:12:30 -0700 (MST)

please place an RA for a courtesy repair. 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 17 February, 2020 20:31:58 
Subject: CASE1438504 

The customer said he had a word with one of us on Call and has approval for the one time courtesy repair. 

CASE1438504 

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