Subject: CASE1437286 X1
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 13 Feb 2020 10:40:32 -0700 (MST)

CASE1437286 - It is a X1 case, customer has received the box kit but he didn't receive the plastic to wrap the unit and DOT shipping sleeve with DOT document inside Battery Caution Label, he only received shipping label and return authorization through email. So he is asking he can send the unit only with RSL and RA or does he need above documents as well?