Subject: Re: lost package
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 12 Feb 2020 16:38:15 -0700 (MST)

Customer said they are unable to provide or confirm if the unit was delivered. The building manager said there was no item left unattended. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Monday, 10 February, 2020 22:22:40 
Subject: Re: lost package 

Please first we need the confirmation from their side that the unit wasn't been delivered then only we can process the investigation with UPS. Please tell the customer to let us know if the unit can't be found. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 10 February, 2020 21:53:03 
Subject: lost package 

CASE1434440 

customer did not receive package. 
tracking number says delivered on 0/30/2020 
mailing address is confirm.. same with our records,