Subject: Re: need help
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Wed, 12 Feb 2020 09:45:01 -0700 (MST)

CASE1427533/ SO1422947 Looks like the size is about 3 mm. The scooter normally only comes with the Allen wrench needed to attach the stem to the deck, which is about 4 or 5 mm. I don't believe we carry the the size needed for the handlebars. 

Please give this key sze to customer 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 21:43:41 
Subject: Re: need help 

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 20:28:38 
Subject: Re: need help 

customer received the hex key but is complaining it is too big..... customer needs the correct key, or wants to know the allen key size that goes to the handle bar bolts 

cannot attach picture... file is too large.... please check the picture from the case 

US agent has created a SO of this . You can inform the customer that the So has been created and will be shipped out soon 

From: "Yarngam Makan" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Sunday, 26 January, 2020 04:26:07 
Subject: need help 

CASE1427533 
Offline Message from Dave: What size hex head is needed to tighten the handle C472867 Swagtron Support