Subject: Re: CASE1434012
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Wed, 12 Feb 2020 09:25:33 -0700 (MST)

The customer just emailed and said that he contacted walmart and they're going to send him a new unit. 

Check the case and thank the customer for this information and advise him to contact if there's any issue with the unit. 

Regards, 
Rosette 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 05:05:02 
Subject: CASE1434012 

CASE1434012 bluetooth is not working, tried reset as well and anothe device yet not able to connect. I called the unit for inspection. she is not ready to pay fro shipping says its your manufacturing defect.